: : Crappy Streamyx : :
Right, I’m pissed. When people complained so much about Streamyx, there is more than an ounce of truth to it. More like a kilogram or at least a ton of truth in it. So, let’s do a chronology of it. Yes, I’m irritated.
Thursday
Got it installed. Came home to find a new modem connected and my uncle in joy. Didn’t know the vendor was going to install it then.
Friday, Saturday, Sunday
Could connect on with no problem.
Monday
Couldn’t log on at all. Afternoon and evening. Called Min Yen and she said hers was fine (lives a few lanes down the road).
Tuesday
Min Yen called to ask whether I managed to connect on after all. Told her no, because still couldn’t connect on. Found Streamyx helpline to call me back. Never did. Spoke to cousin who said that I should have left the modem. Maybe I jammed up the node. Okie then, to call Help line tomorrow.
Wednesday
Have concluded that the Streamyx helpline is just a message box and a way for Telekom to make money from telephone calls to the line as it makes you wait for about 3 min before you are able to leave a message. Left a message to phone me back. Never did. Spoke to the dude that installed the modem. He said that he only warranties for 2 weeks and it slipped my mind that he just installed it last week. Anyway, he said he will check for me. Fine.
Thursday
Spoke to IT sifu at the office. Said that I need to check if ADSL is connected. Came home at lunch to try it out but didn’t have the userid or password. Darn. However, managed to connect to streamyx but only for a short while. So, called the vendor dude again who said that he will come by after 7 p.m. to take a look at the settings. Never came. Too irritated to call him. Will call him tomorrow.
Now I have so many advice on how to connect to streamyx :
•Leave modem on but can leave computer powered off
•Leave both the modem on and the computer on with streamyx line connected
•Know how to set the settings on the ADSL
•Be around when the vendor is installing the modem else it’ll be difficult to troubleshoot problems afterwards
•The chances of the installation not being correct is extremely high according to many friends who are connected to streamyx. Doh!
So, I’m back to using my dial-up modem and on my Jaring account. It was definitely very fishy when another vendor called me up on Friday to ask to install in my connection. Will call the vendor tomorrow and give him an earful about not turning up.
On the other hand, the pictures of my sister’s wedding invitation card cheered me up a bit. Have a looksee here.